organizational case study
How do you ready an entire organization to go global?
With rapid changes facing the IT industry, the ambitious CEO of a growing IT company knew that the future of the organization was at stake if the status quo prevailed. Yet, from his employees’ perspective, the company was doing well and regular customers were satisfied.
Worried the upcoming industry changes could threaten the future of his organization, he partnered with MCML to fundamentally change his company from the inside out. Based on the premise that modeling change is more effective than talking about it, we began an intensive training program targeted at his future goal of becoming a global player in the IT world.
After completing his individual coaching, he realized the importance of “code switching” his message. These new skills allowed him to approach his US and EU investors with a message that took into account their language and culture, even if he wasn’t fluent in their language. This critical shift in mindset led to a revolutionary new approach to doing business.
Building on the CEO’s success, we set out to train his high-potential employees so they would also have the expertise needed to actively participate in this organizational change. The project scope expanded over time to include leading a diverse workforce, managing diverse teams, career advancement for female employees, and navigating new environments for international staff.
By focusing on both the mindset shift necessary to think and act differently, and the additional skills needed to tackle completely new challenges, key members in the organization were ready to lead their teams through this make-or-break transition.
The training gave me the opportunity to look back at my past and really think about my future. Having to really focus wasn’t easy, but the knowledge and perspective I gained has stayed with me over the past 8 years.